You may cancel your order at no charge if the order status is "Pending" (i.e., before the store begins preparing the items).
If cancellation is requested after preparation has begun, a cancellation fee may apply, or the request may be denied.
To cancel, please call **+91 7997032765** immediately.
2. Returns and Refunds (Damaged/Missing Items)
**Eligibility:** If a product is damaged, spoiled, or missing upon delivery, you are eligible for a full refund or a replacement.
**Process:** You must notify EAZYMART customer support within **2 hours** of receiving the order, providing clear photographic evidence of the issue.
**Refund Timeline:** Once approved, refunds are processed within 5-7 business days to the original payment method.
3. Pricing Policy
The prices listed on our website are subject to change based on real-time store pricing and availability. The price confirmed at checkout is the final price charged.